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Memory Treatment Centers and its affiliates comply with applicable federal civil rights laws and does not discriminate against any individual on the basis of age, race, color, ethnicity or national origin, religion, creed, language, disability, socioeconomic status, sex, sexual orientation, gender identity or expression, and/or veteran status in admission, treatment, participation, or receipt of the services and benefits under any of its health programs and activities, and in staff and employee assignments to patients, whether carried out by Memory Treatment Centers directly or through a contractor or any other entity with which Memory Treatment Centers arranges to carry out is programs and activities.
Memory Treatment Centers will provide appropriate auxiliary aids and services to individuals with disabilities and language assistance services to individuals with limited English proficiency when needed to ensure equal opportunity and meaningful access to the Memory Treatment Centers’ health programs, services, and activities. Examples of aids and services include, but are not limited to, qualified sign language interpreters, written information in alternate formats, foreign language interpreters and information translated into other languages. Memory Treatment Centers will provide aids and services in a timely manner and free of charge. If you need these services, please contact the 504/Civil Rights Coordinator.
If an individual believes discrimination has occurred, a grievance can be filed with Memory Treatment Centers by contacting Memory Treatment Centers’ 504/Civil Rights Coordinator within 60 days of the incident.
Discrimination complaints can also be filed with the U.S. Department of Health and Human Services Office for Civil Rights via phone, through the Civil Rights Complaint Portal, by fax, or by mail. Complaint forms are available here.
U.S. Department of Health and Human Services
200 Independence Ave. SW, Suite 509 F, HHH Building
Washington D.C.DC 20201
Person: Office for Civil Rights
Phone: 1-800-368-1019
TDD: 1-800-537-7697
Fax: 1-202-619-3818
Pure Healthcare Compliance Department
4179 S Riverboat Road, Suite 203
Taylorsville UT 84123
Compliance Hotline
Phone:(801) 823-0120
Email: compliance@memorytreatmentcenters.com